Welcome, New Member

We Take Great Pleasure in Welcoming You to
AppleCare Medical Group

Quality Care Is Our Model

We work with your insurance company to provide you with excellent care. Our doctors, nurses, and team of healthcare providers are all guided by one simple philosophy: Do what’s best for you, the member. Our healthcare team brings together leading, independent physicians who strive to provide the best care to meet your healthcare needs.

As an AppleCare member, you have access to a number of important programs that complement the care you receive at your doctor’s office. Learn more about our programs and resources available to you.

AppleCare Access

As an AppleCare member, you’ll find that getting the care you need and staying healthy is easy. Your AppleCare Primary Care Physician (PCP) will coordinate your healthcare and make sure you receive the care you need. Your PCP is “your family doctor” and your first contact if you need medical attention in a non-urgent situation. If you need to see a specialist, your PCP can help refer you to a great doctor in your area.

Appointments

Make the most of your doctor visit by:

  • Bringing all your medication bottles.
  • Alerting your doctor about any allergies or side effects you have experienced, especially from medications.
  • Writing down all your questions, concerns and previous illnesses and surgeries, including dates.
  • Updating your doctor about any specialist you are visiting.

After-Hours Service

As an AppleCare member, you have access to a number of important programs that complement the care you receive at your doctor’s office. Learn more

Customer Care

We want what’s best for you. An AppleCare Customer Service Representative can help you find the right physician or specialist, assist with doctor appointments, coordinate with your selected health plan and assist you with any claim-related issues – all by simply calling AppleCare at: 1-800-460-5051

Monday–Friday, 8 a.m.–5 p.m., TTY 711

Click here to see our Frequently Asked Questions.

Learn More About Our Programs and Resources Available to You

Comprehensive Care Clinic and Immediate Care Center:

Our Downey Comprehensive Care Clinic features all day walk-ins and is available for your primary care needs when your doctor is not available. In addition, we are supporting key specialties like Dermatology, Ear Nose and Throat, and Gastroenterology. In addition, we feature useful programs such as:

  • Hospital Discharge Clinic: AppleCare Medical Group providers and pharmacists are on-site to meet with you and review your hospital stay, medications, and work together to ensure that you have everything you need to be able to support your transition home from the hospital.

  • Coumadin Clinic: At our Coumadin Clinic, our clinicians will work together with you to monitor your blood thinning medications and answer any questions you may have regarding this treatment.

  • Diabetes Management: Our diabetes program helps to create an individualized treatment plan with an AppleCare clinician and pharmacist that includes lifestyle changes and medication management to help control your diabetes. This is done in conjunction with your primary care physician.

  • Activity Center: Our Activity Center is right across the hall from our Clinic and offers members educational and recreational events on a weekly basis. Visit (events page) for more information.
  • Telehealth: We offer discounted rates on Amwell Telehealth. This allows you to speak to a doctor from the comfort of your own home using the Amwell app.

  • Welcome Wagon: If you have a Medicare Advantage plan and have selected AppleCare as your medical group, a provider will visit you at your home to conduct a wellness exam and answer any questions you may have.

  • Social Service Programs: Our Social Services department is available to help you find resources that might be available in your community to help you manage your overall health.

  • Member Support: Our friendly Member Support team is available to assist you with all of your healthcare questions and will reach out throughout the year to ensure you are getting the care you need.