Nurse Line

There Is Never a Convenient Time to Get Sick

With AppleCare Medical Group, you can be certain that we will direct you to the right person to get you feeling better. If you need medical advice when your doctor’s office is closed, call 1-800-460-5051, TTY 711, Monday–Friday, 8 a.m.–5 p.m., and you will be connected to a live person who can give you advice on how to handle your situation.

You May Be Advised to
Call 911 or Go to the Nearest Emergency Room

Visit one of our local Urgent Care Centers

Call your health plan nurse advice line for fast telephone medical advice.

Most health plans provide a telephone advice nurse 24 hours a day, 7 days a week. The nurse will answer your healthcare questions so you can take care of yourself or your family. If you are covered by one of the following health plans, you can call that plan’s Nurse Advice Line directly.

Aetna: 1-800-556-1555, TTY 711
Blue Cross: 1-800-224-0336, TTY 711
Blue Shield:  1-877-304-0504, TTY 711
Blue Shield of California Promise Health Plan (formerly Care 1st): 1-800-609-4166, TTY 711
Cigna: 1-800-564-9286, TTY 711
Alignment Health Plan 1-800-460-5051, TTY 711 
Health Net: 1-800-893-5597, TTY 711
Humana: 1-800-457-4708, TTY 711
LA Care: 1-800-249-3619, TTY 711
SCAN: 1-800-793-1717, TTY 711
UnitedHealthcare: 1-866-747-4325, TTY 711