Patient FAQ’s

Frequently asked questions about AppleCare Medical Group

  • What is AppleCare Medical Group?

    AppleCare Medical Group is multi-specialty physician organization comprised of hundreds of primary-care and specialist physicians. AppleCare Medical Group doctors contract with most insurance companies to provide clinical care for their patients.

  • Where do the AppleCare Medical Group physicians practice?

    AppleCare Medical Group physicians are in office and clinic locations throughout Los Angeles County and in Orange County. These areas include Downey, South Gate, Lynwood, Lakewood, Bellflower, Cerritos, Buena Park and Whittier as well as in Anaheim, La Palma, Santa Ana and other areas.

  • How can I join AppleCare Medical Group?

    All you need to do is talk to our member service representatives or your health plan to learn if your physician is a member of the AppleCare Medical Group family. If not, you can select among many highly qualified and skilled primary care or specialist physicians that are part of our medical group. You can also search for a local doctor in your neighborhood.

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  • Is AppleCare Medical Group a health plan?

    AppleCare Medical Group is not a health plan; we are a physician group. Over the years, AppleCare Medical Group has helped thousands of people in our community, providing guidance, advocacy and resources. During times of illness or injury, it’s important to have local resources to turn to for help.

  • What types of health plans do AppleCare Medical Group doctors accept?

    AppleCare Medical Group doctors have contracts with many different types of health plans to offer our patients the freedom to choose what’s best for them. We purposely do not contract with just one plan nor do we own a health plan. We believe by offering options to our members, we allow our members to choose from a full spectrum of options among Medicare and commercial health plans.

  • What advice would you give seniors who are confused about the changes in Medicare?

    Call us and encourage your friends, neighbors, caregivers and family members with questions to do so as well. Over the past 15 years, AppleCare Medical Group has invested in Customer Care Coordinators who are knowledgeable in senior care and who can help you navigate the healthcare maze. There is a lot of change occurring in Medicare, and we can make it easier for you to make good decisions about your health care.

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